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Conversations Feed

The Conversations Feed is a powerful tool designed to provide comprehensive insights into user chat interactions across our platform. This Feed compiles all user chat conversations into a detailed report, offering data visualizations, top assistant insights, and user trends. It's an invaluable resource for understanding user behavior, improving platform performance, and ensuring compliance.

Key Metrics in the Conversations Feed​

The Conversations Feed offers a range of critical metrics to help you analyze chat activity:

  • Name: Identifies the specific user who invoked the conversation.
  • Chat: Title of the thread.
  • Messages: Counts the number of messages exchanged in the conversation.
  • Violations: Indicates if any policy violations were detected.
  • Agent: Shows which AI assistant was used in the conversation.
  • Created: Indicates when the chat session began.

Conversation Details​

Users can select a specific conversation to view more detailed information:

  • Full Chat Log: Displays the entire conversation thread.
  • User Inputs: Shows all messages sent by the user.
  • Assistant Responses: Presents all replies from the AI assistant.
  • Timestamps: Provides timing information for each message.

Filtering Options​

To enhance data analysis, the Conversations Feed offers various filtering options:

  • Date Range: Narrow down conversations to a specific time period.
  • Agent: Focus on interactions with particular AI assistants.
  • User Group: Filter conversations by specific users or user groups.
  • Project: Identify insights within a grouping of Agents in a Project.

Data Visualizations​

These visualizations provide at-a-glance understanding of platform usage patterns and user preferences. The Conversations Feed includes several data visualizations to help you quickly grasp key insights:

  • Conversation Volume Trend: Charts the number of conversations over time in a line graph.
  • Top Assistants: Displays the most frequently used AI assistants.