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When to Submit

Providing agent feedback can be helpful to developers in both joyful and frustrating agent encounters. There are three levels of feedback submission.

  • Blocked: Consider this when an agent fails to perform a core task, directly disobeys direction, or any other situation catastrophic to the agent’s purpose.
  • Needs Improvement: Consider as any behaviors encountered that could be extended or altered for better experience, like output formatting, occasional failure to complete a task, or knowledge and capabilities to be added.
  • Good: Consider as delightful experiences to be amplified by developers. Most helpful when paired with other submissions of undesirable performance.

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How to Submit

  • Navigate to a new or existing chat conversation.
  • Ask a question.
  • Open the Context menu (…) at the top of the conversation.
  • Select Give Feedback
  • Provide details of your feedback.
  • Select Send.

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Troubleshooting