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This is a DRAFT document not intended for public use.For active interface documentation, see:
Airia offers two distinct chat interface types, each designed for different use cases. Choose the one that best fits your deployment needs, or configure both for maximum reach.

Quick Comparison

FeatureChat WidgetAiria Catalog
DeploymentYour website/appAiria platform
DiscoveryPrivate/controlledPublic catalog
BrandingYour brandAiria platform
Access ControlFull controlPlatform-based
AnalyticsBasic usageDetailed community metrics
User FeedbackCustom implementationBuilt-in ratings/reviews

Can I Use Both?

Yes! You can configure both interface types simultaneously for the same agent:
  • Chat Widget for users visiting your own properties
  • Airia Catalog for broader community discovery and engagement
  • Both interfaces will use the same underlying agent and its Active version
For an overview of managing all interface types, see Managing Agent Interfaces.

Need Help Choosing?

Choose Chat Widget if:
  • You want to embed chat functionality in your own website or application
  • You need to maintain your brand experience and visual identity
  • You want full control over who can access the chat interface
  • You’re building a private or internal-use agent
Choose Airia Catalog if:
  • You want to reach the broadest possible audience
  • You’re comfortable with public discovery and usage
  • You want built-in user feedback and rating systems
  • You’re interested in community engagement and analytics
Choose Both if:
  • You want to maximize your agent’s reach and utility
  • You have both private/branded and public use cases
  • You want to compare performance across different deployment methods