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How to Access Interfaces

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View

All agent interfaces can now be managed from both the admin agent pages and directly within Agent Studio.

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From Agent Admin Views

Navigate to Lifecycle > Usage or Project > Agents to see enabled interfaces directly within the agent list.
You can also filter the agent list based on enabled interfaces using the interface badges displayed for each agent.
Click the interface icons or use the action menu item for direct access to the Interfaces overview.

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From Agent Canvas

Access Interfaces within the Settings panel from the top navigation in Agent Studio.

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Manage

Create, edit, and delete each interface from either admin area or canvas.
Agent interfaces are accessible to edit from any version, and updates take immediate effect when saved. Agent interfaces will all execute against the Active version.

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Interface Types

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Default Interface

  • API Interface: Always available for every agent, providing programmatic access via REST API

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Other Interfaces

  • Chat Widget (formerly Embedded Chat): Embeddable chat interface for websites and applications
  • Airia Agent: Make your agent available in the Airia catalog
  • Schedule: Set up automated execution triggers
  • Email Inbox: Enable email-based agent interactions

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Key Interface Features

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Unified Management

  • Single Location: Access all interface types from one consistent panel
  • Common Flow: Learn the interface management process once, use it everywhere
  • Dual Access: Manage interfaces from both admin views and Agent Studio

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Configuration Inheritance

  • Interfaces execute against the Active version of your agent
  • Airia agents now inherit name & description from the Agent unless overridden
  • Chat Widget and Airia Agents can now be independently taken offline

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Working with Interfaces

Each interface type provides specific configuration options and management capabilities. For detailed information about configuring specific interface types, see:

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Interface Configuration

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Adding New Interfaces

  1. Click ”+ Add Interface” from the interfaces panel
  2. Select from available interface types not yet configured
  3. Configure the specific settings for your chosen interface type
  4. Save to activate the interface

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Editing Existing Interfaces

  1. Click the edit icon next to any configured interface
  2. Modify configuration settings as needed
  3. Save changes or cancel to revert

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Removing Interfaces

  1. Click the delete icon next to the interface
  2. Confirm deletion in the dialog that appears
  3. Warning: Deletion cannot be reversed

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Troubleshooting

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Why isn’t my agent executing the expected flow?

Ensure that:
  • Your agent has an Active version published
  • The interface is properly configured and online
  • Any required authentication or permissions are correctly set up

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Why can’t I add the same interface again?

Each interface type can only be configured once per agent. If you need to modify an existing interface, use the edit function instead of trying to add a duplicate.