Browser Extension Download
Chrome Web Store
Install for Google Chrome
Firefox Add-ons
Install for Mozilla Firefox
Overview
Browser extension capabilities provide context-aware AI assistance that users can invoke while browsing. When configured, these capabilities appear as Quick Actions in the browser extension’s chat sidebar, allowing users to interact with your agents without leaving their current webpage.Browser extension capabilities are available to users with the Platform Admin, Admin, Read-Only Admin, and Project Admin roles.
Accessing Browser Extension Settings
- Navigate to Settings in the Airia platform
- Select Extensions from the sidebar
- Click on Chrome Extension to view and manage capabilities
Standard Capabilities
The browser extension includes three built-in capabilities that you can enable and configure:Summarize
Generates concise summaries of webpage content, helping users quickly understand long articles, documentation, or reports. Configuration:- Agent Assignment: Select which agent handles summarization requests
- Context: Automatically includes the current page content
Key Points
Extracts main points from webpages in bullet format, ideal for research and information gathering. Configuration:- Agent Assignment: Select which agent extracts key points
- Context: Automatically includes the current page content
Translate
Translates webpage content into different languages based on user requests. Configuration:- Agent Assignment: Select which agent handles translation requests
- Context: Automatically includes the current page content
Configuring Standard Capabilities
For each standard capability:- Click Assign Agent or Change Agent to select an agent
- Choose from your available agents in the dropdown
- Click View Agent to review the agent’s configuration in a new tab
- All changes are saved together when you click Save Changes
Custom Capabilities
Create custom capabilities tailored to your organization’s specific workflows and use cases. Custom capabilities appear alongside standard capabilities in the Quick Actions menu.Creating a Custom Capability
- Click Add Custom Capability in the Custom Capabilities section
- Configure the following settings:
Display Name
The name users see in the Quick Actions menu. Choose a clear, action-oriented name (e.g., “Analyze Competitors”, “Extract Contact Info”).Agent Selection
Select which agent powers this capability. The agent should be configured to handle the type of task this capability performs.Mode
Choose how the capability accesses webpage content:- Page: Includes the entire page content as context
- Selection: Only includes text the user has selected on the page
- Page Source: Provides the raw HTML source of the page
Initial Message
The prompt sent to the agent when users invoke this capability. This message:- Can include instructions for how to process the content
- Should be clear about what the agent should do
- Can reference the page context that will be automatically included
- “Analyze this webpage and identify key competitors mentioned”
- “Extract all contact information from this page”
- “Summarize the technical specifications in a comparison table”
- Click Add to create the capability
Editing Custom Capabilities
- Click the Edit icon next to any custom capability
- Modify the settings as needed
- Click Save to apply changes
Deleting Custom Capabilities
- Click the Delete icon next to the capability you want to remove
- Confirm deletion in the dialog
- The capability will be removed after clicking Save Changes
Saving Changes
All capability changes (standard and custom) are saved together in a batch operation:- Make all desired changes to your capabilities
- Click Save Changes at the bottom of the page
- A success message confirms the changes have been applied
- Users will see updated capabilities immediately in their browser extensions
The Save button is only enabled when all required fields are filled and at least one change has been made.
Best Practices
Agent Assignment
- Specialized Agents: Create agents specifically designed for each capability type
- Testing: Test agents in the platform before assigning them to browser extension capabilities
- Performance: Choose agents optimized for quick responses since users expect real-time interaction
- Chat History: Enable the “Include the chat history” option in AI steps for agents deployed to the browser extension. This maintains conversation context across interactions within the same browsing session.
Custom Capability Design
- Clear Names: Use action-oriented names that clearly describe what the capability does
- Focused Tasks: Design capabilities for specific, well-defined tasks
- Mode Selection: Choose the appropriate mode based on what data the agent needs:
- Use Page for analyzing entire documents
- Use Selection for focused analysis of specific content
- Use Page Source only when HTML structure is needed
Initial Messages
- Be Specific: Provide clear instructions about what the agent should do
- Set Expectations: Include output format requirements (e.g., “in bullet points”, “as a table”)
- Context Awareness: Remember that page content is automatically included
Use Cases
Standard Capabilities
- Research Teams: Enable Summarize and Key Points for quick literature review
- International Teams: Enable Translate for multilingual content access
- Content Teams: Use all three for content analysis workflows
Custom Capabilities Examples
- Sales Teams: “Extract company information” - captures company names, sizes, and industries
- Legal Teams: “Find compliance mentions” - identifies regulatory and compliance references
- Support Teams: “Diagnose error messages” - analyzes error logs and suggests solutions
- Marketing Teams: “Analyze competitors” - identifies competitive positioning and messaging
Troubleshooting
Why can't users see the capabilities I configured?
Why can't users see the capabilities I configured?
Ensure that:
- You clicked Save Changes after configuring capabilities
- Users have the browser extension installed and are signed in
- The assigned agents are active and accessible to users
- Users have refreshed their browser or restarted the extension
A capability isn't working as expected
A capability isn't working as expected
Check the following:
- The assigned agent is properly configured and tested
- The initial message provides clear instructions
- The correct mode (Page/Selection/Page Source) is selected
- The agent has appropriate permissions and tool access
How many custom capabilities can I create?
How many custom capabilities can I create?
There is no hard limit on custom capabilities, but consider:
- User experience: Too many options can be overwhelming
- Maintenance: Each capability requires its own agent and testing
- Best practice: Focus on 3-5 high-value custom capabilities
Can I disable a capability temporarily?
Can I disable a capability temporarily?
To temporarily disable a capability:
- For standard capabilities: Unassign the agent and save
- For custom capabilities: Delete it and save (you can recreate it later)
- Consider communicating changes to users beforehand
What happens to active conversations when I change a capability?
What happens to active conversations when I change a capability?
- Changes take effect immediately for new invocations
- Active conversations continue using the previous configuration
- Users should start new conversations to use updated capabilities
The agent responds that it can't see webpage content
The agent responds that it can't see webpage content
If your browser extension’s agent is responding that it can’t see any webpage content:
- Verify that the “Include the chat history” option is enabled on all LLMs in the agent
- This setting is required for the agent to access the page context that the browser extension automatically provides
- You can enable this in the AI step within Agent Studio
Shadow AI Security Policies
Shadow AI security policies are a newer capability that is still rolling out to organizations. If you don’t see Security → Browser Extension in your Settings navigation yet, contact Airia support to confirm availability for your tenant.
Enterprise Identity Enforcement
Requires that users be signed in with an approved corporate account before they can use ChatGPT, Claude, or Gemini in the browser — blocking anonymous sessions and personal accounts. Configuration:- Enable/Disable: Turn enforcement on for this policy
- Approved Email Domains: The corporate email domains allowed to sign in (e.g.,
company.com). Enabling enforcement with no domains configured blocks everyone, so the editor warns you if the list is empty. - Enforced Sites: Apply to all supported sites, or select individually from ChatGPT, Claude, and Gemini
- Fail Mode: Choose fail-closed (block when the user’s account status can’t be determined — recommended for stricter compliance) or fail-open (allow access if detection is inconclusive)
- Block Message: Custom text shown to blocked users (up to 256 characters)
On Gemini, domain restriction is enforced by Google’s own account controls rather than a client-side domain check, so fail mode doesn’t apply there the same way it does for ChatGPT and Claude.
Prompt Scan Gating
Inspects outbound prompts to ChatGPT, Claude, Gemini, and Perplexity, blocking messages that contain sensitive content before they leave the user’s browser. Built-in scanning rules ship for all four providers out of the box.Traffic Monitoring & Data Capture
Enables visibility into AI service usage across your organization for compliance reporting. Configuration:- Capture Request Body: Whether to capture the body of outbound requests to detected AI services
- Max Body Size: Maximum size (in bytes) of request bodies to capture
Domain Rules
Define category-based rules (e.g., block, warn, or allow) for specific domains, in addition to the built-in AI site coverage.Enterprise Deployment
For organizations using Mobile Device Management (MDM) systems, the browser extension supports centralized, pre-locked configuration — connecting users automatically to the correct Airia region or custom instance, with connection settings locked so they can’t be changed. See the Browser Extension MDM Deployment Guide for the full configuration schema and step-by-step instructions for Chrome, Edge, and Firefox.MDM configuration is managed separately from capability and security policy settings. Contact your IT department or Airia support for MDM deployment guidance.
