How Meetings Works
Airia Meetings is powered by Recall.ai, which provides the meeting bots that join calls and generates the raw recordings and transcripts. Airia then retrieves that data from Recall.ai and processes it with your configured meeting agents.Meeting recordings and transcripts are stored in Recall.ai, in the processing region you select during setup, until Airia successfully retrieves the data or 7 days elapse — whichever happens first. After that, the data is removed from Recall.ai and is held only within Airia according to your tenant’s retention settings.
Before You Begin
To complete this configuration, you must be a Platform Admin within Airia.
- Platform Admin role in Airia
- Meetings must be included in your organization’s plan. If you don’t see Meetings under Settings, contact your account team to confirm it’s included in your subscription.
- For Outlook: Microsoft Entra administrator access needed for organization-wide consent
Microsoft Outlook Calendar Integration
Grant Organization Consent
1
Navigate to the Microsoft consent URL
Have your Microsoft Entra administrator visit the following URL:
2
Sign in with admin credentials
Sign in with a Microsoft Entra administrator account that has permission to grant tenant-wide consent.
3
Review and accept permissions
Review the permissions requested by Airia and click Accept to grant consent for your organization. This allows Airia to access calendar data for users who choose to connect their calendars.
This is a one-time setup per organization. Once consent is granted, all users in your organization can connect their Outlook calendars.
Google Calendar Integration
Early Access: Google Calendar integration is rolling out to tenants in stages. If you don’t see Connect Google Calendar in your Meetings configuration yet, contact your Airia representative for access.
1
Open Meetings configuration
Go to the Meetings section and select Connect Google Calendar.
2
Authorize with Google
Sign in to Google and grant Airia permission to access the calendar.
3
Save preferences
Return to the configuration page and save preferences to finalize the connection.
Manage Meetings Settings
Control who can access Meetings and configure how the AI processes meeting content.Access Meetings Settings
1
Navigate to Meetings Settings
Go to Settings > Meetings
Enable Meetings
The first time you visit the Meetings settings page, you’ll be prompted to enable the feature and choose a processing region before the rest of the configuration becomes available.Access Permissions
Control who can use the Meetings feature.Meeting Administrators
The Meeting Administrators section is only visible if the meetings admin access feature is enabled for your tenant.
You can create multiple administrator assignments, and edit or remove any existing assignment from its card.
AI Bot Settings
Configure the default AI meeting bot behavior for your tenant.Bot Branding
Customize how the meeting bot appears to attendees.
Both name templates support the placeholders
{firstName}, {lastName}, {fullName}, and {tenant}. A template with no placeholders is used as-is, so you can fully whitelabel the bot name (for example, Acme Notetaker).
Bot name and background changes only apply to meetings scheduled after the change — bots already scheduled keep their existing name and background.
Recording Disclosure
Configure the bot to automatically post a chat message when it joins a meeting, informing participants that the meeting is being recorded.Like bot branding, disclosure message changes apply only to newly scheduled meetings.
Meeting Content Deletion & Retention
Early Access: Meeting content deletion is rolling out to tenants in stages. Contact your Airia representative if this section isn’t visible for your tenant yet.
Meeting Agents
Select which AI agents process meeting transcripts. These agents can generate:- Meeting summaries
- Action items and follow-ups
- Key decisions and discussion points
- Custom insights based on your agent configuration
Users can optionally save meeting transcripts to their personal Knowledge for RAG search. This allows them to reference past meeting content when chatting with agents. Users enable this in their personal Meetings settings.
Next Steps
Once Meetings is configured:- Direct users to the Meetings user guide for instructions on connecting their calendars
- Monitor meeting activity through the Admin Console
- Adjust agent configurations based on user feedback
