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Platform admins configure how long Airia retains historical data. Data older than the configured retention period is automatically and permanently deleted. Navigate to Settings → Log Management → Data Retention to manage these settings.

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Retention limits by plan

Your subscription plan determines the maximum retention period available to your organization.

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Data Retention

Set the number of days Airia retains historical data for your organization. The minimum is 1 day; the default is the maximum allowed for your plan (365 days for Enterprise, 90 days for all other plans). This single setting controls retention across the following areas:
  • Conversation history — user prompts and model responses
  • Agent execution logs — agent run history, inputs, and outputs
  • Audit logs — record of who performed which actions and when

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Conversation Privacy

Control who can access stored conversation details within your organization.
  • Yes – Restrict Access — Only the originating user can view the full details of a conversation. Admins will see limited metadata only.
  • No – Allow Admin Access (default) — Admins can access full conversation history, including prompts, responses, and debug data. Recommended for troubleshooting and compliance purposes.
This setting also governs what leaves the platform: with Yes – Restrict Access, agent-execution and gateway-telemetry events forwarded to a SIEM destination are reduced to metadata, because a syslog destination has no originating user.

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Browser Extension

Configure how long prompt details captured by the browser extension are retained. The default is 7 days and the maximum is 14 days.

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Cloudflare HTTP Logs

Configure how long Cloudflare HTTP log data is retained. The default is 5 days and the maximum is 7 days.

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Meeting Data Retention

Early Access: Meeting Data Retention is rolling out to tenants in stages. Contact your Airia representative if this section isn’t visible for your tenant yet.
Automatically delete all meeting data — transcripts, recordings, and notetaker bots — after a set number of days, for every user in your organization. The minimum is 1 day; the maximum follows your plan’s retention limit (365 days for Enterprise, 90 days for all other plans). Unlike the Data Retention setting above, this field has no default — meeting data isn’t automatically purged on a schedule until you set a value. This is a sweeping, organization-wide policy that permanently deletes meeting content once the retention period elapses, regardless of whether users have removed it from their own view. It’s separate from the per-user meeting deletion described in Meeting Content Deletion & Retention.