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Having Login issues or difficulties resetting your password? No worries! Follow these simple steps to get back into your Airia account quickly and securely.
The majority of challenges come from trying to access the wrong environment so double check your URL corresponds with your chosen hosting location.

Quick Reset Steps

  1. Access the correct environment for your tenant. Visit the Airia Login for your region and click “Forgot Password?” (located below the email field)
  2. Request your reset link
    • Enter your email address in the username field
    • Click “Send recovery link”
    • Check your email for a message from Airia with your reset link
  3. Create your new password
    • Click “Link to reset credentials” in the email
    • Enter your new password twice to confirm it
    • Click “Continue” to save your changes
You’re all set!
Return to the login page and sign in with your email and new password.

Need Help?

  • No email received? Check your spam folder or wait a few minutes for delivery.
  • Link not working? Request a new reset link — the previous one may have expired.
  • Still having trouble? Contact our support team for assistance.
    Choose a strong password that includes a mix of letters, numbers, and symbols to keep your account secure.