Set Up the Email Connector

The Email Connector allows you to ingest individual emails and their attachments into your project. To use the connector, you will forward selected emails to a unique, dedicated email address generated for your data source.
⚠️ Warning: Emails with empty fields for From, To, or Subject are considered spam and will not be ingested.

Setting Up the Connector

  1. Select Email Data Source Navigate to the Data Sources section of your project. Click Add data source and select Email from the available library.
  2. Generate Forwarding Email Address A unique forwarding email address will be automatically generated for this specific data source. Copy this email address immediately, as it will be your target for forwarding emails you wish to ingest. Click Done to finalize the data source setup.
    💡 Note: You can find this generated email address later by editing the data source details.
  3. Forward Emails for Ingestion To start ingesting emails, forward them to the email address copied in the previous step. You can achieve this in two ways:
    💡 Note: If you encounter issues with forwarding, check your organization’s email forwarding policy.
  4. View Ingestion Status Once you start forwarding emails, you can view the ingestion status by clicking on the data source. You will see a list of all ingested emails and their attachments.
    • Attachments are listed with their original name and file type.
    • The body of an email is captured under a newly generated name, typically formatted as [subject]email[timestamp], where [subject] is the email’s subject and [timestamp] is the time the email was received.
    💡 Note: Ingestion can be a time-consuming operation, so you may need to refresh the page to see the updated status.

Next Steps

After your data has been successfully ingested, the Email data source is ready to be used with an Agent.