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Set Up the Outlook Connector

The Outlook Connector allows you to ingest your emails with their attachments directly into your project.

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Prerequisites

  • An Azure account with access to the Outlook folders you wish to ingest.

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One-Time Admin Setup

This one-time setup registers the Airia Microsoft Connector application in your Azure Active Directory (Microsoft Entra ID), allowing it to access organizational data from Microsoft 365 services, including Outlook.
💡 Note:
  • Application Name: Airia Connector – Web
  • Airia App ID: will be provided by our team
  1. Construct Admin Consent URL Use the following format, replacing <CUSTOMER_TENANT_ID> with your specific Microsoft tenant ID: https://login.microsoftonline.com/<CUSTOMER_TENANT_ID>/adminconsent?client_id=4969aaba-cdb0-4777-829d-63a9dde52671
    💡 Example: https://login.microsoftonline.com/your-tenant-id-here/adminconsent?client_id=4969aaba-cdb0-4777-829d-63a9dde52671
  2. Open Consent URL Open the constructed URL in a web browser (preferably in an incognito or private browsing window).
  3. Log In as Azure Admin Log in using an Azure Admin user account that has permissions to grant consent for enterprise applications.
  4. Review and Grant Consent Review the requested permissions displayed on the screen and click Accept or Grant consent to approve them on behalf of your organization.
    💡 Note: After successful consent, the browser will redirect back to the Airia platform.
  5. Confirm Application Registration Log into the Microsoft Entra ID portal and navigate to Enterprise applications. Confirm that Airia Connector – Web is listed in this section.

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Setting Up the Connector

  1. Select Outlook Data Source Navigate to the Data Sources section of your project. Click Add data source and select Outlook from the available library.
  2. Authenticate Your Azure Account Provide your username and password for your Azure account to authenticate the connection. This enables the connector to access and sync your Outlook data.
  3. Select Mailbox and specific Folders
    • First, choose the type of mailbox to ingest. The Outlook connector supports ingesting only one mailbox per data source:
      • Personal Mailbox: Your own primary Outlook mailbox.
      • Shared Mailbox: A mailbox accessible by multiple users.
    • If you select Shared Mailbox, enter the email address for that mailbox in the provided text field.
    • Click Next.
    • You will then have the option to browse and select specific folders from the chosen mailbox
    💡 Tip: All content within the selected folder, including any subfolders and their contents, will be ingested.
  4. Monitor Ingestion Status You can view the current ingestion status by clicking on the data source again. In the detailed list, you will see all ingested emails and their attachments organized in the respective folders. Emails and attachments will be listed as separate items in the data source.

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Next Steps

After your data has been successfully ingested, the Outlook data source is ready to be used with an Agent.