Installation
Supported Browsers
The Airia Browser Extension is available for:- Google Chrome
- Mozilla Firefox
Installing the Extension
After installation:- Click Install when prompted
- Pin the Extension to your browser toolbar for easy access
If your organization uses Mobile Device Management (MDM), the extension may be automatically installed and configured with your organization’s settings.
Getting Started
Signing In
- Click the Airia extension icon in your browser toolbar
- Select your region or use the pre-configured server settings
- Click Sign In to authenticate with your Airia account
- Grant necessary permissions when prompted
If your organization has pre-configured the extension via MDM, you’ll see a locked configuration with your organization’s server settings already applied.
Opening the AI Chat Sidebar
Access AI assistance on any webpage:- Right-click anywhere on a webpage
- Select Airia Chat from the context menu
- The chat sidebar will appear on the right side of your browser
Using Quick Actions
Quick Actions provide instant AI assistance with common tasks. Access them from the chat sidebar or by selecting text on any webpage.Available Quick Actions
The Airia Browser Extension includes several built-in capabilities:Summarize
Get a concise summary of the current webpage’s content. Perfect for quickly understanding long articles, documentation, or reports.Key Points
Extract the main points from a webpage in bullet format. Ideal for research, note-taking, and information gathering.Translate
Translate webpage content into different languages. Ask the agent to translate to your preferred language.Custom Quick Actions
Your administrator may configure additional custom Quick Actions tailored to your organization’s needs. These appear in the Quick Actions menu and can be designed for:- Specific workflows
- Industry-specific tasks
- Custom analysis or processing
Page Context Integration
The Airia Browser Extension automatically includes context from your current webpage when you interact with agents:- Automatic Context: Current page content is automatically available to the agent
- Smart Extraction: The extension intelligently extracts meaningful content from web pages
- Better Responses: Agents can reference specific information from the page you’re viewing
For the most accurate results, ensure the webpage content you want to reference is fully loaded before starting your conversation.
Using the Chat Interface
Starting a Conversation
- Open the chat sidebar using the context menu or extension icon
- Select a Quick Action or type your question directly
- The agent responds with streaming text in real-time
Working with Page Content
When the chat sidebar is open:- The agent can see and reference the current page content
- You can ask questions about specific elements on the page
- Switch pages to provide different context to the same conversation
Conversation Features
- Streaming Responses: See AI responses as they’re generated
- Conversation History: Your chat history is saved across sessions
- File Context: Page content is automatically included as context
- Markdown Support: Responses support rich text formatting
Configuration
Region Selection
If not pre-configured by your administrator, you can select your region:- Click the extension icon
- Select your region from the dropdown:
- North America (NA)
- Europe (EU)
- Australia (AU)
- Middle East & North Africa (MENA)
- Click Save to apply the setting
Region selection determines which Airia servers your extension connects to for optimal performance and data residency compliance.
Locked Configuration
If your organization manages the extension via MDM, you’ll see:- Pre-configured server settings
- A locked icon indicating settings cannot be changed
- Automatic connection to your organization’s Airia instance
Troubleshooting
The extension icon doesn't appear in my toolbar
The extension icon doesn't appear in my toolbar
After installing, you may need to pin the extension:
- Click the puzzle piece icon in your browser toolbar
- Find “Airia” in the list
- Click the pin icon to keep it visible
I can't sign in to the extension
I can't sign in to the extension
Ensure that:
- You have valid Airia account credentials
- The correct region is selected
- Your organization hasn’t restricted browser extension access
- Pop-ups are not blocked for the authentication window
The chat sidebar doesn't open
The chat sidebar doesn't open
Page content isn't being included in conversations
Page content isn't being included in conversations
The extension automatically includes page context. If this isn’t working:
- Ensure the page has fully loaded before opening the sidebar
- Try refreshing the page
- Some pages may block content scripts from running
How do I update the extension?
How do I update the extension?
Browser extensions typically update automatically. To manually check for updates:
- Chrome: Go to Extensions → Enable “Developer mode” → Click “Update”
- Firefox: Updates are handled automatically by Firefox
Privacy & Security
The Airia Browser Extension:- Only accesses page content when the chat sidebar is active
- Requires authentication to connect to your organization’s agents
- Respects your organization’s data policies and security settings
- Does not collect or transmit data to third parties
The extension operates according to your organization’s Airia platform policies and data handling requirements.